Daffodil Design Terms and Conditions

The following terms and conditions apply to all web site design services offered by Daffodil Design. By ordering services from Daffodil Design you are agreeing to the following terms and conditions, whether or not the client has been provided with a copy.

Copyright

Alison Hanford, owner of Daffodil Design, owns the copyright and trademarks of all content, materials, logos, certain design elements and any other material from within the daffodil-design.com and daffodil-design.co.uk domains and websites, unless otherwise stated, and may not be copied, reproduced, rewritten, published or altered in any form without written permission from Alison Hanford.

Our Terms of Use

You agree not to sell, license, rent, redistribute, retransmit, modify, adapt, edit, alter or recreate any content in whole or in part, of this site. However, you may print or download one copy of the materials or content on this site on any single computer for your personal, noncommercial use, provided you keep intact all copyright and other proprietary notices. Any and all use of this site whether in whole or in part, without written permission from Alison Hanford is strictly prohibited. The Daffodil Design name, logo and slogans are trademarks of Daffodil Design and are not to be used in any way without written permission from Alison Hanford. All other trade names used are the property of their respective owners and have been used on this site with permission from their respective owners.

Privacy Policy

Your information will never be sold or exchanged. This site does not use cookies, however, we do monitor all IP addresses that access and use this site for statistical information. This is used solely for the purpose of analyzing site traffic, page hits and monitoring user trends. Your IP address is never in anyway linked to your personal identifiable information.

Designing Websites

We reserve the right to refuse to construct a web site which we may judge as unfit due to content or otherwise. This includes, but is not limited by, sites containing adult oriented material such as pornography, sites which promote hatred towards persons belonging to any ethnic group, religion or sexual orientation and sites which infringe copyright or are contrary to UK laws.

The acceptance of a project shall be deemed as a contractual agreement between the client and Daffodil Design. Daffodil Design cannot always guarantee to start work immediately on a project but will arrange a date with the client as to when work can commence.

It is the duty of the client to establish the rights to any material supplied for inclusion on their pages. Daffodil Design cannot be held responsible for any breach of copyright or any other right caused by reproduction of materials supplied by the client.

The copyright for all material provided by Daffodil Design , such as HTML code, graphics, photographs and text, will remain the property of Daffodil Design until such time as payment has been made in full whereupon they will become the property of the client. Any logo, design, colours, etc. created by Daffodil Design, can only be used on media and marketing, other than the website, by permission of Daffodil Design, which, if not arranged prior to commission, may incur additional costs.

Daffodil Design makes every effort to design pages which display acceptably in the most popular current browsers, but cannot accept responsibility for pages which do not display acceptably in new versions of browsers released after pages have been designed.

Daffodil Design will submit a client's website to several of the major search engines as part of the design package. Daffodil Design will make every reasonable effort to design the website effectively but cannot guarantee high placings in search engine results. Daffodil Design can accept no responsibility or liability if any search engine, online directory or search site, submitted to as part of basic search engine optimisation, chooses not to list a client's web site.

Daffodil Design will initially place the client's website on temporary web space during building, in order that the client may view and comment upon the website's progress. When both Daffodil Design and the client agree that the website meets the criteria agreed during the web design process, Daffodil Design will invoice the client for the full amount due for the project, or if the client chooses the monthly payment plan payment option, Daffodil Design will invoice the client for the first monthly payment. When this invoice has been settled, the website will be uploaded to permanent hosting. Should the client wish to host the website on their own choice of server, Daffodil Design will publish the website on the client's server, or provide the source code for the site via email (or cd-rom disk for an additional £10 fee) for the client to upload, only once full payment has been received.

Payment

Daffodil Design expects payment by cheque, credit or debit card via Paypal or Nochex or cash within 14 days of the date on the invoice.

In the event of a dispute regarding the design of the website or withheld or late payment Daffodil Design reserves the right to withhold or withdraw all web pages and image files until such dispute is resolved. If an invoice is overdue by 28 days or more, we shall automatically suspend the website and a charge shall be made for it to be reinstated. We will then instruct our solicitor to begin the recovery procedure.

Any payment returned by the bank or credit card company will incur a £25 administration charge. This will be invoiced and will be added to the total outstanding debt owed by the customer.

Maintenance

Daffodil Design undertakes to maintain or update a client's website content as part of our brochure style design package for a period of 12 months. Website redesign work will be charged in addition to the package price and is not included with the package free content updates.

If a client wishes Daffodil Design to maintain or update a website content as a separate commission after this time, Daffodil Design will negotiate with the client a maintenance contract on a time or per job basis.

Our maintenance offer that applies to the above web design packages, can be stopped at any time by us (when there is a good reason). We cannot guarantee when updates for these packages will be carried out, although we will make every effort that these are done as quickly as possible and usually within 24 - 48 hours.

Cancellation

If at any point during the development phase a client wishes to cancel, they may do so but will be invoiced an amount that Daffodil Design judges to be proportional to the amount of work completed on the project. If, during the development phase, the client does not supply the content required in order to complete the commission within a reasonable amount of time, Daffodil Design will consider that the client wishes to cancel the commission.

If, after a website has been published, the client wishes to cancel their contract with Daffodil Design, they may do so immediately providing that the initial 12 month web design package has been paid in full. If the client wishes to cancel part way through the first 12 months of the package and has chosen the monthly payment plan payment option, the client will be invoiced the total for the remainder of the package. When this invoice has been settled, the contract will be terminated.

All basic hosting accounts are charged 12 months in advance and will not be refunded upon cancellation of an account.

All monthly ecommerce hosting accounts are charged in advance and may be cancelled by the client with notice before the next billing period (1st of the month). If a client wishes to cancel part way through the month, the costs for that month must still be paid.

Daffodil Design reserves the right to terminate all hosting accounts with 21 days advanced notice. It is the responsibility of the client to download all files and emails. Any files left on the server after this period will be deleted.

Maintenance agreements are offered at special rates and upon cancellation, with good reason, all work already carried out will be charged at full rate and any monies in excess of this amount may be refunded to the client at our discression. This is assessed on an individual client basis.

Changes

Daffodil Design reserves the right to alter prices at any time without notice. If a client has commissioned any services from Daffodil Design prior to a change in prices, that commission will not be subject to any increase, but any subsequent commission may be subject to an increase.

Hosting

Daffodil Design uses a third party web hosting company and cannot be held responsible for:

- Any extra hosting costs incurred by the client through changes which may require additional web server facilities;
- Any delays to the launch of the site caused by the web hosting company;
- The site being offline due to problems with the server.

Clients shall be responsible for insuring themselves against any loss or damage to data. In no event will Daffodil Design be liable for loss or damage to the data stored, transmitted on or using the service.

Daffodil Design reserves the right to terminate all hosting accounts with 21 days advanced notice. It is the responsibility of the client to download all files and emails. Any files left on the server after this period will be deleted.

By agreeing to these terms and conditions your statutory rights are not affected.

Daffodil Design reserves the right to change or modify any of the terms and conditions contained in the Terms and Conditions. If for any reason you may have questions or concerns about our privacy policy, terms of use, copyright or anything else related to this site, please contact us.

Telephone : 0208 123 3617 - Please note that we do not accept unsolicited sales calls on this number

Daffodil Design
8 New Rank
Llanelly Hill
Abergavenny
Monmouthshire
NP7 0NS

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